Privacy Policy

Effective Date: January 1, 2026

At FeePal, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our School Fee Management System, including features such as secure fee tracking, OCR voucher verification, and automated SMS/Email alerts.

1. Information We Collect

We collect information that you provide directly to us through the FeePal platform:

• Account Information: When a school registers, we collect details such as the school name, address, and admin contact information (name, email, and phone number).
• Student and Parent Data: Schools may upload student and parent details required for fee management and automated alerts.
• Payment Information: Uploaded payment receipts and OCR voucher verification data used strictly for confirming payments.

2. How We Use Your Information

The information we collect is used to:

• Provide, operate, and maintain the FeePal system.
• Process and verify fee payments through our OCR voucher verification system.
• Send automated SMS and email alerts to parents regarding fee dues and payments.
• Enforce role-based access control to ensure only authorized personnel can view sensitive financial data.

3. Data Security and Safe Data Policies

We prioritize the security of your data. We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal and financial information. Our commitment to safe data policies ensures that school, student, and parent data remains confidential.

4. Sharing of Information

We do not sell or rent your personal information to third parties. Information may be shared only with authorized service providers that assist in operating the platform (e.g., SMS gateways) or when required by law.

5. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.

6. Contact Us

If you have any questions about this Privacy Policy, please contact our support team.